Introduction

 Program Content

 Facilitator Brief History

Program Objectives

At the end of this program you will:

• Be able to deploy new tools and 7 frameworks to think in a structured way about HOW to achieve operational excellence
• Have practiced a variety of leadership and management skills directly focused on ‘getting things done’
• Have shared ‘best practice’ with each other (networking) for mutual learning and growth
• Have worked on your own objectives as a part of your ‘Operational Excellence’ agenda in conjunction with your manager