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  Executive Management & Leadership 
 
 
Program Content 
 
Module 1: Developing and Leading your Operational Excellence Strategy’

This module establishes how effective leaders and managers behave and will include:
  • Exemplary Leadership Practices: Energy, Focus & Urgency
  • Work on Operational vision, strategy, goals and task planning
  • Managing and Leading Change: Change equation, Stockdale Paradox, Managing Change effectively, Visioning
  • Pro-active leadership: Prioritising and allocating time
  • Developing localised leadership in your culture
  • Set action tasks & arrange  ‘buddy’ meetings and discovery leadership experiences
  • Developing your emotional intelligence as a leader
Module 2:  Making things happen

This module is about personal power & influence and will include:
  • Building Productive Relationships
  • Best Practice Models and Frameworks for negotiating with and influencing others
  • Contract and Service Level Negotiations
  • Pursuing Win-Win Outcomes and Actions
  • Influencing without authority
  • Assessing and enhancing your Influencing styles
  • Resolving Difficulties and Conflicts
  • Dealing with Tensions and Dirty tricks
  • Assessing and strengthening your conflict management styles
  • Arrange to meet with  line manager
 
Module 3: Repeatedly delivering what it says on the can

This module is all about sustainable execution and will include:
  • Situational Leadership
  • Coaching your people and teams for sustainable High Performance
  • Care and Growth, appraisal, Performance Management and Development
  • Promoting High Performance and Managing Low Performance
  • Developing a No Blame High Accountability Culture’
  • Target setting and SMART Goals
  • Peer Coaching to Problem solve and  make decisions
  • Action Planning to enhance your leadership and deliver Operational Excellence
  • Arrange to meet with ‘buddy’ and line manager and detail your discovery leadership aspirations 

 

 

 Introduction

 Program Content

 Facilitator Brief History

 

 
 Objectives  
  
  Module 1:
  • Planned exemplary Leadership and Management Practice related to your objectives
  • Prioritized and allocated time to promote leadership pro-activity
  • Further insight into Leading Change
  • Planned an outline Project management approach to leading change and delivering results

  Module 2:
  • Further deepened your understanding of what Operational Excellence means
  • Have a clearer understanding of how your preferred style of working impacts your effectiveness in working and negotiating with others.
  • Know and understand a model of negotiation and how to deploy these in your everyday work.
  • Understand the different strength and weaknesses of different leadership styles.
  • Practice the skills embedded in the theoretical work discussed during the module.

  Module 3:
  • Considered how else to raise performance in self and others
  • An understanding of the leadership philosophy of Support and Challenge, of ‘No Blame’ High Accountability
  • Identified issues of means, capability & accountability within your team/direct reports
  • Understood a model and practiced the skills of coaching to promote high performance
  • Identified the techniques of & practiced the skills of reinforcing and appreciating high performance & challenging poor performance

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