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Management Development |
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Course Name: |
Basic Management Skills |
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Course Objective: |
By the end of the proposed program, the participants will learn the appropriate knowledge, skills and attitudes to:
- provide participants with the overall perspective of the management process, and acquaint them with functions, responsibilities and roles of management.
- raise participants with skills necessary to communicate and deal effectively with managers, colleagues, and subordinates.
- equip participants with personal skills necessary for time management and planning, building, directing effective teams, practicing good work habits and encouraging creativity.
- Develop participants' skills for directing and leading their employees.
- enhance participants’ awareness towards the importance of developing their subordinates and self development.
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Who Should Attend: |
Top and Middle management levels |
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Course Content: |
The management process.
An introduction to the management proThe management process
An introduction to the management process: components of the management functions.
Functions and responsibilities of supervisors
Vertical and horizontal relationships
Skills needed for successful management:
Technical skills
Behavioral skills
Conceptual skills
Management functions:
Planning and setting objectives:
Concept of planning and sources of planning information
Guessing & anticipating and forecasting
Why is planning necessary for follow-up and control
Characteristics of good objectives for planning and follow-up purposes
How to set “SMART” objectives
The role of subordinate participation and motivation in achieving organization objectives
Organizing work and people:
Basic principles of organizing work and people
Concepts of authority, responsibility and power
How to coordinate vertical and horizontal relationships
Follow- up and control:
What to follow-up: results or activities?
Characteristics and components of an effective control system
The relationship between planning and control
Performance appraisal:
Performance evaluation concepts and objectives
Components of an effective performance evaluation system
Problem solving & Decision marking:
Types of problems and decisions
Skills needed for solving problems and rational decision making
The human element in the management process:
Our assumptions about human nature
Determinants of human behavior
Human needs: How to assess and satisfy
Communication and the art of listening:
The communication process and its components
Types of communication and the role of feedback
Hearing and listening
Components of effective listening
Basic guidelines to listening analytically
Skills of the successful management:
Time management and planning
Good work habits
Building, directing and maintaining effective work teams
How to encourage creativity and innovation within self and employees
The role of supervisor in carrying out the company’s policy:
Policy and systems and their importance
The supervisor’s role in explaining and interpreting the company’s policy to his subordinates
Directing and leading subordinates:
What is your supervisory style?
T-P leadership questionnaire
Developing oneself:
What shall you do after you return to work?
An action plan for self-development |
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Duration: |
3 Days |
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Program Schedules
| From | To | Location | Attendees | |
| 04-5-2010 | 06-5-2010 | | |
Enroll
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| 07-11-2010 | 09-11-2010 | | |
Enroll
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