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Course Name: Business Management Performance
Course Objective: By the end of this Workshop, participants will be able to: • Incorporate “performance management” into their daily routines • Motivate more effectively with feedback, reward and recognition • Identify and deal with under-performance issues • Follow practical guidelines for performance methods such as appraisals, discipline situations and counseling needs • Use tools and techniques to set and measure productivity standards • Encourage and achieve improved productivity through positive performance monitoring, ownership and responsibility
Who Should Attend: Managers who know that they can only achieve through the performance of other individuals; and who want to take proactive steps to ensure the performance of their teams achieve individual and organizational objectives.
Course Content: • What does “Performance Management” really mean? • The significance of performance management • How often should an employee’s performance be managed? • Objectives, goals and productivity measurements • Recognizing and dealing with under-performance • Counseling: how far should you go to help an employee with his/her problem? • Feedback principles • Types of feedback o Positive feedback o Constructive feedback • Steps to a successful feedback session • The performance review / annual appraisal – does it work? • Simple vs. complex approach to appraising employees • Appraisal interview skills • Improving individual and organization performance: coaching • Ongoing productivity improvements
Duration: (3) Days
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Program Schedules
FromToLocationAttendees 
27-6-201029-6-2010   Enroll
05-12-201007-12-2010   Enroll

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